ABOUT US
Welcome to Trendie.pk, your one-stop destination for trendy fashion and lifestyle products. At Trendie.pk, we strive to provide our customers with an unparalleled shopping experience, offering a curated selection of high-quality products that cater to your style and preferences.
Our Mission
Our mission at Trendie.pk is to empower individuals to express themselves through fashion and lifestyle choices that reflect their unique personality and taste. We believe that fashion is more than just clothing – it's a form of self-expression and confidence.
Our Products
From stylish apparel and accessories to trendy home decor and lifestyle essentials, Trendie.pk offers a diverse range of products to suit every occasion and lifestyle. Whether you're looking for casual everyday wear, statement pieces for special events, or unique home accents to elevate your space, we've got you covered.
Quality Assurance
At Trendie.pk, we are committed to delivering products of the highest quality. We source our merchandise from reputable suppliers and brands known for their craftsmanship and attention to detail. Each product is carefully inspected to ensure it meets our standards of excellence before being made available to our customers.
Customer Satisfaction
Our customers are at the heart of everything we do. We are dedicated to providing exceptional customer service and support at every step of your shopping journey. Whether you have questions about our products, need assistance with your order, or simply want style advice, our friendly and knowledgeable team is here to help.
Stay Connected
Join our community of trendsetters and fashion enthusiasts by following us on social media and subscribing to our newsletter. Be the first to know about new arrivals, exclusive promotions, and style inspiration straight to your inbox.
Contact Us
Have a question or feedback for us? We'd love to hear from you! Reach out to our customer service team at support@trendie.pk or connect with us on social media.
Thank you for choosing Trendie.pk for your fashion and lifestyle needs. Let's trend together!
RETURN & EXCHANGE POLICY
At Trendie.pk, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward return and exchange policy to ensure your shopping experience is hassle-free.
Eligibility
To be eligible for a return or exchange, items must meet the following criteria:
Within the Return Period: Items must be returned within 2 days of the purchase date.
Unworn and Unused: Items must be in their original condition, unworn, unused, and with all tags attached.
Proof of Purchase: You must provide a valid proof of purchase, such as a receipt, order confirmation, or packing slip.
Items Excluded from Returns & Exchanges
Certain items are not eligible for return or exchange, including:
Final sale items
Personalized or custom-made items
Items marked as non-returnable or non-refundable
Return Process
To initiate a return or exchange, please follow these steps:
Contact Customer Service: Email our customer service team at support@trendie.pk to request a return or exchange. Please include your order number and the reason for the return or exchange in your message.
Receive Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to return your item.
Pack and Ship: Pack the item securely in its original packaging, include any accessories or documentation, and ship it back to us using a trackable shipping method.
Inspection and Processing: Once we receive your return, our team will inspect the item to ensure it meets our return criteria. If approved, we will process your refund or exchange within 7 days.
Refund Options
Refund: If you are eligible for a refund, we will issue a credit to your original payment method. Please note that shipping fees are non-refundable.
Exchange: If you prefer an exchange, we will ship the new item to you once we receive and process your return. Additional shipping charges may apply.
Contact Us
If you have any questions or need assistance with your return or exchange, please contact our customer service team at support@trendie.pk
Policy Updates
Trendie.pk reserves the right to update or modify this Return & Exchange Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
